Privacy Policy

Last Updated On 29/10/2024
Effective Date 21/10/2022

PRIVACY STATEMENT

Apartment Vistamar complies with the provisions of the Organic Law 15/1999 of 13 December on Protection of Personal Data, as well as the provisions of the Royal Decree 1720/2007 of 21 December, approving the regulation implementing the Organic Law on Data Protection.

This Privacy Policy describes the policies of Apartment Vistamar on the collection, use and disclosure of your information that we collect when you use our website ( https://www.apartment-vistamar.com/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

INFORMATION WE COLLECT:

We will collect and process the following personal information about you:

First name, Last name, Email, Phone numer, Address, Tax ID, Date of birth, Degree of kinship for children under 14 years of age

This information is only accessible to the portal administrator and cannot be extracted or exported to any physical or digital storage medium.

The information provided in the Tenant Registration Form will be deleted from our records after having been sent to the Registration Office of the Ministry of Home Affairs no later than 24 hours after receipt.

HOW WE USE YOUR INFORMATION:

We will use the information that we collect about you for the following purposes:

Managing your booking request, drafting the rental contract, invoicing purposes and submitting the Tenant registration form to the Electronic Registration Office of the Ministry of the Interior. 

Credit card or PayPal payment information is not recorded in our portal. Online payments are carried out directly through https://stripe.com or https://www.paypal.com/.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

RETENTION OF YOUR INFORMATION:

We will retain personal information from the Booking Form for up to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

YOUR RIGHTS:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at apartment.vistamar@gmail.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

COOKIES POLICY

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

SECURITY:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

LINKS

We also inform you that you may use links to third party websites, you will then be governed by the terms and conditions of such websites.

GRIEVANCE / DATA PROTECTION OFFICER:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Apartment Vistamar, email: apartment.vistamar@gmail.com. We will address your concerns in accordance with applicable law.

APPLICABLE LAW

Royal Decree 933 / 2021, of October 26, BOE no. 257, of October 27, 2021Organic Law 3 / 2018, of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)Regulation (EU) 2016 / 679, general data protection (RGPD)Article 37. 5 of DECREE LAW 9/2024 No. 9910 / 07.08.2024

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